“Is a contract required to list my property with you?”

Under most state laws, everything regarding real estate sales must be done in writing. We require a written Exclusive Right to Sell Listing Agreement for any listing we enter into.

“How much does it cost to have you sell our property?”

We work strictly on a commission basis for listings. Our goal is the same as yours: to sell the property for the most amount of money; thus we are also motivated to sell the property for the highest price. Fees vary depending on property size, lease terms, tenant credit, building condition, etc. Fees also vary depending on how much business a client does with us; our focus is long term relationships which equate to lower fees for you as a seller. Once the fee is agreed on, please note we offer any licensed real estate broker who produces and works with a Buyer that closes the transaction 50% of our listing commission. Please be advised that all commissions are negotiable and there is no mandated or office defined commission rate.

“Are there any other fees for your services? What about if you do not sell the property and the listing contract expires?”

We pay for any and all costs pertaining to the marketing of the property. Property maintenance, operation costs and closing costs are still the responsibility of the Seller. If we do not sell the property within the listing period and you do not extend the listing agreement, all of our costs are still our costs. This is a “pay for performance” situation, if we do not sell the property it costs you nothing to have had listed with us.

“How long of listing period do you require?”

We require a minimum 60 day listing contract.

“How long does it take to sell a commercial property?”

It can vary from property to property, market to market, asking price and economic timing. We, of course, try to sell the property as fast as possible.

“Do you work with the Buyer and Seller both? Who do you have loyalty to?”

We offer two types of brokerage relationships to Sellers: a) Transaction Brokerage or b) Seller Agency. We will work with you in whatever capacity you feel more comfortable. We can offer you the Seller the most benefit and protection through Seller Agency. For the most part, if there is not another broker involved with the Buyer we will work as Transaction Broker between you and the Buyer. If there is a Broker involved we will remain Seller’s Agent. Note that this is your decision to make.

“Do you keep our financial and personal information confidential?”

We keep sensitive personal and financial information confidential. However, as a Transaction Broker we are required to share certain material facts/defects with other parties. As a Seller’s Agent we can keep more information confidential. We do suggest presenting thorough financial statements and business records to qualified buyers for review; please note that all interested potential buyers are required to sign

“What is the “Briefing Room”?”

The “Briefing Room” is our online controlled document storage and property information area. This is a password protected and user-limited security enabled website for your property. To speed up buyerqualification and due-diligence process, all relevant property information is uploaded to the secure area for registered user retrieval; posted information may include but is not limited to property specs, photos, leases, surveys, service agreements, and other customary due-diligence items. We administer the website and all access to the Briefing Room directly in-house. All users wishing to access the Briefing Room must register with us. Registration includes pre-qualifying them as potential purchasers upon which they are issued a user name and password and must sign a confidentiality agreement. We can create or revoke access to any user at any time for any reason. We also monitor who logs into the Briefing Room when and how often, what pages and documents they have looke at or downloaded and how many times. This gives us valuable insight to who the most interested parties are and controls who and when your property information is released to.

“What is the “Deal Flow” System?”

The “Deal Flow” System is our online transaction management platform that tracks the transaction from listing through post-closing all in real time. The platform is property specific and fully secure.

Any item in a normal transaction is tracked here, including but not limited to, all correspondence, signed contracts, legal notices, contract contingency dates, inspections, tasks and more. All players in the transaction are given invitations to join the transaction and have a username and password; parties include you as seller, buyer, attorneys, lenders, brokers, title/escrow agents, etc. Users are permission restricted by us based on who they are and what they role they play. For example, 1) you can log-in and see the listing agreement but no one else would have permission to see that document, 2) all parties could view the final draft sales contract for signature and fax or e-mail the signed document directly back to the Deal Flow system, 3) we can give notices to the buyer and they can give notices to us via the messaging system (and your email), and 4) you can view your plelim settlement statement but no one else can (an vice versa).

All activity in the Deal Flow is time-stamped and dated for legal documentation if needed. Upon close of escrow, we will send you a custom CD of the entire transaction that was logged as part of the Deal Flow for your records.

Deal Flow is hosted in a top tier data national data center. Extreme measures are taken to ensure the security and availability of your data at all times, including redundant power supplies, firewall protection, data redundancy and backup, regularly scheduled backups, and multiple redundant connections to the Internet backbone. All of your personal, transaction, and financial data on Deal Flow is transmitted to your browser using the strongest Secure Socket Layer technology with 128 bit data encryption (SSL 3.0). Deal Flow services provided by www.settlementroom.com.